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Updated on 2 December 2025
12:34 PM

FAQs

To help you navigate our frequently asked questions page you can click on the links below to quickly get the answer you need.
If you have an additional question, please contact us at 1 (345) 949-6696 or send us an email to dehcustomerservice@gov.ky.
The DEH currently recycles Aluminium cans, used motor oil, used cooking oil, batteries (both lead-acid and nickel cadmium), scrap metal,natural Christmas trees, glass and type 1 & 2 plastics. Contact the DEH at 949-6696 for more information, or email recycle@gov.ky
You can contact the DEH to make a complaint by calling 949-6696 or send an email to DEHcustomerservice@gov.ky
Contact the DEH Health at 743-5941 or 743-5947 for further information.
Contact 911 Immediately 
Contact the DEH at 949-6696
All environmental health related businesses are required to be inspected and approved by the DEH before a trade and business license is granted. Persons should fill out the necessary form to request an inspection and submit it to the DEH office or contact DEH at 949-6696 for further information.ontact DEH at 949-6696 for further information.
The DEH laboratory can conduct water testing and provide information and recommendations for the care and maintenance of cisterns and wells. Please note that certain DEH lab test carry a fee. Contact the DEH Lab at 743-5908/743-5907 for further information.
Call the DEH customer service unit at 949-6696 to find out how to dispose of hazardous materials and sensitive documents.
You can call the DEH to make a request to have your property baited (DEH does not bait apartment complexes or businesses) by calling 949-6696 or send a request via email to DEHcustomerservice@gov.ky.
Seek medical attention immediately and contact the Public Health Department at the Cayman Islands Health Service Authority at 949-8600 for assistance in treatment and diagnosis. Public Health will contact the Department of Environmental Health (DEH) for follow-up investigations of the possible sources of a confirmed food-borne illness. Any general concerns regarding food premises should be reported to DEH at 949-6696.

Waste Management 

FAQs: Integrated Solid Waste Management System (ISWMS) Download: 

The first goal is to develop a National Waste Management Strategy (NWMS) for the Cayman Islands.

The second goal is to identify and implement an Integrated Solid Waste Management System (ISWMS) that is based on the agreed National Waste Management Strategy.

Refer to section 1.2 pages 3 – 4 of the SOC.

The National Waste Management Strategy will be the official plan that guides government policy and decision making, for approximately the next 50 years, in the area of waste management.

The Integrated Solid Waste Management System (ISWMS) is how waste will be managed by the Cayman Islands Government over the next approximately 50 years. The system selected will in keeping with the goals and objectives of the National Waste Management Strategy.

The main objective is to have a national system in place that will incorporate the Waste Hierarchy as outlined below in the following diagram:-

Waste Hierarchy

Refer to 2.1 on page 6 of the SOC.

As an overseas territory of the United Kingdom, the Cayman Islands' NWMS will be guided by the Waste Framework Directive of the European Commission (directive 2008/98/ED) which sets out the basic concepts, definitions and principles related to waste management. Waste legislation and policy of the EU Member states, such as the United Kingdom, shall apply as priority under the following waste management hierarchy outlined in the directive: prevention, reuse, recycling, recovery and disposal.
  • Establishment of a modern, smart infrastructure
  • A culture of good governance which brings this in line with International best practise and meets all requirements under the Public Management and Finance Law (PMFL);
  • Sustainable development in all three islands with sensitivity to the unique characteristics of each island; and
  • Conservation of the Cayman Islands’ biological diversity and ecologically sustainable development.
  • Sustainable Management
  • Waste Hierarchy
  • Polluter / Waste Generator Pays Concept
  • Environmental Considerations
  • Climate Change
  • Generation Proximity
  • Incorporate Best Practicable Environmental Option (BPEO)
  • Utilise Waste as an Energy Resource
  • Adopt a Collaborative Approach
  • Inclusive of residents, Government, NGO’s and private sector
  • Develop Little Cayman as a "zero solid waste" disposal island
  • Stakeholders will be actively engaged in the process
  • Sustainable Management
  • Pre Procurement Stage: Preparation of a Strategic Outline Case (SOC)
  • RFP for Procurement of Consultants
  • Preparation of a National Waste Management Strategy Document and the Outline Business Case (OBC)
  • Drafting of legislation
  • Tendering Process Contract & Performance Management – Implementation Phase/Project Delivery
  • Operations – Performance Management
Refer to Section 4.1 pages 15 – 16 of the SOC.
  • Visiting the Ministry of Health, Sports, Youth & Culture website at www.ministryofhealth.gov.ky
  • Emailing the Ministry of Health at h&hs@gov.ky
  • Telephoning (345) 244-2377
  • Following the Department of Environment Health (DEH) through Social Media from July, 2014.
In 2011, the Cayman Islands Government and the United Kingdom Government reaffirmed their commitment to work in partnership and to respect the rights and responsibilities specified in the Framework for Fiscal Responsibility (FFR) and the revised Public Management and Finance Law (PMFL).
The FFR ensures effective medium-term planning, to ensure that the full impact of fiscal decisions is understood, by: putting value for money considerations at the heart of the decision making process, the effective management of risk, and delivering improved accountability in all public sector operations.
There are five key stages that must be undertaken by the Cayman Islands Government in the planning, development and execution of a project of the size and scope of a national waste management system. These stages are: 1 - appraisal and business case; 2 - procurement; 3 - contract management; 4 - delivery; and 5 - evaluation. The SOC is required in the first stage

As of May 2014, there is no national strategy or policy for the management of the solid waste in the Cayman Islands. A National Waste Management Strategy will align actions and limited resources toward achievement of short, mid and long-term solid waste management goals.

Refer to Section 1.4 page 5 of the SOC.